PAC Compliance and Standards Manager

Requisition : 19793

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes.

SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day:
  Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Provide strategic and operational leadership for SRP’s Protection, Automation, and Control (PAC) compliance program to ensure full adherence to all applicable NERC Operations & Planning (O&P) and Critical Infrastructure Protection (CIP) Standards. This position oversees compliance governance, internal controls, evidence management, and continuous improvement efforts. The manager directs staff in the development and maintenance of PAC standard design documents, configuration files, and processes, and works closely with SRP’s Electric Reliability Compliance (ERC) department and PAC stakeholders.

This role is essential to sustaining SRP’s culture of reliability, security, transparency, and regulatory excellence.

• Serve as the PAC Responsible Department (RD) manager in coordination with SRP’s ERC department.
• Lead the PAC Compliance & Standards team responsible for coordinating and maintaining SRP’s PAC compliance program, including planning, milestones, reporting, and audit readiness.
• Direct the development, implementation, and maintenance of internal controls, governance processes, and documentation required to demonstrate compliance with NERC O&P and CIP Standards.
• Ensure PAC processes, controls, and evidence meet the highest standards of quality, accuracy, and regulatory integrity.
• Oversee internal compliance reviews, mock audits, and best-practice assessments to identify gaps and drive continuous improvement.
• Lead staff in providing expert guidance to PAC groups and personnel on compliance issues, regulatory changes, and risk‑mitigation strategies.
• Interpret and communicate NERC O&P and CIP Standards to ensure consistent understanding and application across PAC teams.
• Mentor and develop PAC personnel to strengthen organizational compliance capabilities.
• Monitor activities and rule making from FERC, NERC, and WECC to maintain proactive awareness and a forward‑looking compliance posture.
• Analyze regulatory changes and assess their impact on SRP’s PAC compliance program.
• Represent SRP PAC in external industry groups such as WECC, NATF, and other compliance forums to influence best practices and maintain strong external relationships.
• Collaborate closely with PAC groups and other business units to ensure alignment and consistency in compliance deliverables.
• Co…