Operations Program Manager; Onsite

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an Operations Program Manager, you will lead Operations execution for new hardware product development programs from early development through production launch and ramp. You will serve as the primary Operations point of contact for assigned programs, partnering closely with Engineering, Product, Supply Chain, Manufacturing, Manufacturing Engineering, Quality, and other cross-functional teams to ensure Operations is ready to successfully launch new products.

You will own the integrated Operations plan and drive readiness across key product development milestones, including Prototype, EVT, DVT, PVT, and Mass Production. From ensuring material and supplier readiness for early engineering builds to driving manufacturing, supply chain, and systems readiness for production, you will bring together the people, plans, and activities required to execute successful product launches.

Success in this role requires strong program leadership, an understanding of hardware product development and manufacturing, exceptional cross-functional communication, and the ability to identify risks early and drive teams toward solutions in a fast-paced environment.

What You’ll Do

Location: Onsite – Scottsdale, AZ
Reports to: Global Planning Director
Direct Reports: None

• Serve as the primary Operations program lead for assigned new hardware product development programs from early development through production launch and ramp.
• Develop, own, and drive the integrated Operations program plan, ensuring Supply Chain, Manufacturing, Manufacturing Engineering, Quality, Planning, and Operations Systems activities are aligned with overall product development milestones.
• Establish and drive Operations readiness for Prototype, EVT, DVT, PVT, and Mass Production builds, identifying requirements, dependencies, risks, and deliverables for each phase.
• Lead cross-functional Operations readiness reviews and ensure critical deliverables are completed prior to key program and build milestones.
• Own Supply Chain readiness for development builds and product launch, including material planning, component availability, supplier readiness, lead-time management, capacity assessment, and mitigation of supply risks.
• Partner with Strategic Sourcing and Engineering on supplier selection, RFQ activities, sourcing decisions, cost objectives, and supplier development activities for new products.
• Coordinate with suppliers and contract manufacturers throughout product development to ensure material, tooling, capacity, and manufacturing readiness align with program requirements.
• Drive manufacturing readiness in partnership with Manufacturing and Manufacturing Engineering, including production processes, tooling and equipment, capacity, factory readiness, work instructions, training, and other requirements necessary for successful production.
• Coordinate Operations requirements for engineering builds and ensure materials, manufacturing resources, systems, and suppliers are ready to support scheduled builds.
• Drive Operations systems and ERP readiness for new product introduction, including item and part setup, bills of material, manufacturing structures, routings, sourcing information, planning parameters, lead times, and other master data required to support production.
• Partner with Engineering, Product, Quality, and Operations teams to ensure product and design changes are appropriately incorporated into supply chain, manufacturing, and system readiness plans.
• Maintain visibility to key Operations program metrics and information, including BOM readiness, material status, product cost, supplier capacity,…