Manager, Quality Skin Care

No Relocation Assistance Offered

Job Number #174708 - Scottsdale, Arizona, United States

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The NA Skin Health Quality Manager leads the strategic quality integration and quality management system execution for the North America Skin Health business. Reporting to Sr Director, Quality - NA & Skin Health, this role manages two direct reports (Quality Analyst) and partners cross-functionally with Marketing, R&D, E2E Supply Chain, and External Manufacturing networks to support market expansion, including major launches in the US and China.

Candidates will have the opportunity to drive quality excellence, expand digital quality tools, and safeguard compliance for high-growth, regulated consumer product portfolios.

• Drive Quality Integration & Market Expansion:
  Partner with cross-functional teams (Marketing, R&D, E2E Supply Chain, and Regulatory) to lead quality requirements for commercial growth initiatives, product portfolio expansions, and international launches in US and China markets.
• Manage Quality Management Systems (QMS):
  Oversee core documentation systems for FDA-regulated products—including SOPs, Nonconformances, CAPAs, and Management of Change—while leading annual product reviews, mock recoveries, and continuous process improvements.
• Oversee External Manufacturing Quality:
  Direct the quality compliance, system assessments, and product release authorization for external contract manufacturers, holding final authority for product approvals or rejections.
• Lead Post-Market Surveillance & Consumer Feedback:
  Monitor consumer complaint trends, supervise CAPA effectiveness with external suppliers, and direct the Quality Analyst team on PCA Skin subsidiary monitoring.
• Ensure Regulatory & Global Quality Alignment:
  Collaborate with global partners to adapt quality standards to evolving regulatory mandates (e.g., FDA OTC requirements), elevate critical issues to senior leadership, and align strategic quality priorities with business growth goals.

• Bachelor's degree in Science, Engineering, or a related technical field.
• 5+ years of experience in Quality Management, Engineering, or R&D within consumer FDA regulated products.
• Experience directly managing direct reports and cross-functional teams.
• Demonstrated expertise in Quality Management Systems (QMS), document control (SOPs, CAPA, Nonconformance), and regulatory standards for regulated consumer products.

• Experience with FDA regulatory requirements, specifically regarding Over-The-Counter (OTC) skin care products.
• Functional proficiency in project management, data analysis tools, and SAP systems.
• Proven track record in process improvement, external audit readiness, and vendor quality management.
• Strong alignment with Colgate-Palmolive LIFT principles and cross-functional leadership capabilities.

Salary Range $ - $ USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits:
Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based…