Store Manager, Scottsdale

Overview

Join to apply for the Store Manager, Scottsdale role at FERRAGAMO
. This position focuses on providing a superior client experience in a luxury retail environment.

$/yr - $/yr

Annual Bonus

Ferragamo is a global luxury brand known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products, and accessories. Founded in 1927, the group employs approximately 3,800 professionals across headquarters, regional offices, and 400 directly operated stores worldwide.

• Be a leader, nurturer, and natural connector, fostering development and authentic team bonds.
• Create a long‑term authentic bond with your team by fostering growth, listening with respect, and promoting inclusion.
• Model best‑in‑class sales and self‑leadership, actively participating and solving problems with positive outcomes.
• Build and maintain relationships with fellow advisors, instilling belonging and a forward‑thinking mindset.
• Engage in the wider community and seek inspiration from other industries to foster an energetic, innovative, and approachable environment.

• Conduct regular reviews with the team, including department managers, to increase performance and develop skills.
• Take ownership of the store with an entrepreneurial spirit, developing and sharing a vision while being accountable for results.
• Coach the team in providing excellent, specialized customer service, building meaningful client relationships through personal connections and CRM initiatives while upholding Ferragamo standards.

• Design, lead, and drive store strategy to achieve the best sales performance by understanding client desires and creating a hand‑crafted 360° experience.
• Lead and coach the team to transform each client experience into a magical moment.

• Maintain momentum toward long‑term strategy amid short‑term pressures, developing plans to achieve organizational goals.
• Understand company KPIs and identify strategies to enhance performance standards.

• Proficient English language skills; knowledge of a second language is preferred.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents; effective telephone etiquette.
• Multi‑tasking ability while being attentive to customers and flexible to business needs; capable of independent initiative.

Ferragamo and its subsidiaries are Equal Employment Opportunity employers and provide equal opportunities to all employees and applicants without regard to age, race, creed, color, religion, national origin, sex (including pregnancy), sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law.

Ferragamo is committed to providing reasonable accommodations for applicants and employees with disabilities. Please inform us if you require accommodations to apply or perform duties.

Mid‑Senior level

Full‑time

Product Management, Administrative, and Customer Service

Retail Luxury Goods and Jewelry

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance

Ferragamo values diversity and inclusivity across all aspects of the workplace.