Shipping and printing retail Associate

Shipping & Printing Retail Associate –
The UPS Store #6932

23623 N SCOTTSDALE RD ,STE D3

SCOTTSDALE AZ 85255

Pay: $15.50–$18 per hour (DOE)

Job Type: Full-Time & Part-Time

If you enjoy helping customers, solving problems, working with technology, and learning valuable business skills, we'd love to meet you.

This position offers hands-on experience in shipping, printing, packing, mailbox services, business services, retail sales, and notary services in a fast-paced, professional retail environment.

Previous experience working at The UPS Store is highly preferred. We also welcome applicants with experience at Fed Ex Office, Staples Print & Marketing, Office Depot Print Center, Postal Annex+, Pak Mail, Postal Connections, or similar shipping and printing businesses.

Please Note:

This is a retail customer service position with a locally owned and operated The UPS Store. This is not a UPS warehouse, package handler, or distribution center position.

What You’ll Do

As a Retail Associate, you'll help customers with a variety of shipping, printing, and business service needs while providing outstanding customer service.

• Provide exceptional customer service in person and over the phone
• Process UPS, USPS, and international shipments
• Professionally pack fragile and valuable customer items
• Create shipping labels and process shipments using carrier software
• Assist customers with mailbox rentals and business services
• Produce professional printing projects
• Document Finishing
• Operate:
• POS system
• Computers
• Digital copiers
• Laminators
• Binding equipment
• Scanners
• Fax equipment
• Handle cash and credit card transactions accurately
• Maintain inventory and merchandise displays
• Keep the store clean, organized, and professional
• Assist with opening and closing procedures

No notary experience? No problem!

Qualified employees will receive:

• Paid training
• Assistance obtaining Arizona Notary certification
• Ongoing support throughout the certification process
• Opportunity to provide professional notary services after commissioning

We are looking for someone who is:

• Friendly, professional, and customer-focused
• Reliable, punctual, and dependable
• Comfortable using computers and technology
• Detail-oriented and organized
• Able to multitask in a fast-paced retail environment
• Strong communicator with excellent customer service skills

• High School Diploma or GED
• Basic computer proficiency
• Good typing and math skills
• Ability to stand for extended periods
• Ability to repeatedly lift packages up to 50 lbs.
• Willingness to become an Arizona Notary Public after hire (training provided)

Experience in one or more of the following is a strong plus:

• The UPS Store
• Fed Ex Office
• Staples Print & Marketing
• Office Depot Print Center
• Postal Annex+
• Pak Mail
• Shipping & Logistics
• Printing Services
• Graphic Design
• Mailbox Services
• Customer Service
• Retail Sales
• Office Administration
• Cash Handling
• Point-of-Sale (POS) Systems
• Small Business Services

• Competitive hourly pay based on experience
• Performance bonuses and incentives
• Flexible full-time and part-time schedules
• Paid on-the-job training
• Paid Notary certification assistance
• Employee discounts
• Free uniforms
• Direct deposit
• Career advancement opportunities
• Supportive, team-oriented workplace
• Opportunity to grow with a brand-new store from opening day

• Day Shift
• Morning Shift
• Monday through Saturday
• Weekend availability preferred
• Flexible scheduling available

At The UPS Store, no two days are the same. You'll help customers ship packages around the world, create professional print projects, support local businesses, and build valuable customer service and business skills. As part of our founding team, you'll have the opportunity to help shape the culture of our new store while growing your career with a respected national brand.

Equal Opportunity Employer

The UPS Store is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.