Store Manager, Retail & Store Manager

Location:

Pinch A Penny Scottsdale, AZ - 310; 11291 East Via Linda St. 120 Scottsdale, AZ 85259

You want Benefits? You’ve got it! Our generous benefits package includes:

Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
401 (k) with generous company match

Eligible for Paid Time Off and 8 paid holidays (

NOTE:

PTO increases with tenure!)100% employer paid Life Insurance and Long-Term Disability Insurance Paid Parental Leave Fully Funded Tuition Education Programs Employee Stock Purchase Plan Excellent career advancement and training opportunities to support your career growth

Employee Discounts and much more!

What to Expect?

Reporting to the Director of Operations, the Store Manager leads day-to-day store operations with full accountability for delivering an exceptional customer experience, driving sales performance, and maintaining strong operational controls. This role oversees store associates, ensures consistent execution of merchandising and brand standards, and manages administrative and cash-handling processes to support a safe, efficient, and customer-focused environment.

On a daily basis our Store Manager:

Customer experience:

Leads the store’s daily operations to ensure a premier customer experience and consistent service standards.

Proactively resolves escalated customer concerns and service issues.

Operations /cash controls:

As the main key-holder, opens and closes the retail location in accordance with company policies and security procedures.

Ensures accurate sales and cash controls, including daily reconciliation, bank deposits, and completion of sales reports.

Coordinates and monitors pool service and repair operations (where applicable) to ensure timely, high-quality customer outcomes.

Merchandising:

Maintains strong visual merchandising standards by executing planograms and ensuring all pricing is accurate and promotions are displayed in full compliance.

Ensures merchandise is clean, properly priced, well-stocked, and that promotional/marketing materials are current and correctly displayed.

People leadership:

Manages, coaches, and supports store associates to meet service, sales, and productivity expectations.

Leads hiring and training efforts; assists with onboarding and continuous training related to customer service, safety, POS/cash register operation, product knowledge, policies and procedures, dress code, and waste reduction practices.

Scheduling/payroll:

Manages labor scheduling and day-to-day staffing needs.

Oversees timekeeping/payroll coordination and employee security/access systems.

Performs additional duties as assigned to support business needs.

What You Will Need:

Must be 21 years of age or older to be eligible to drive a company vehicle.

Possess a valid driver’s license with a clean driving record.

High School Diploma/GED (or equivalent).Retail experience required; pool supply industry experience preferred.

Previous customer service experience, with a strong focus on supporting customers and resolving issues.

A minimum of 2 years of leadership experience including oversight of direct reports.

Strong verbal and written communication skills.

Ability to lift up to 50 pounds repeatedly.

Ability to bend, stoop, stretch, and stand/walk for extended periods.

Availability to work weekends and some holidays.

Looking to work for the best in the industry?

Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics.

We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY?

Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 300 stores and expanding, we are the nation's largest…