Shift supervisor, Retail

Shift Supervisor

We are looking for a Shift Supervisor to lead store operations, drive sales and service performance, and create memorable experiences for guests.

The Coffee Bean & Tea Leaf Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.

What you will measure and blend:

• Create coffee moments—share your knowledge of coffee, our sustainability practices and product with guests.
• Lead by example. Advocate for your team through coaching and training to drive sales and service performance.
• Be a coffee & tea expert. Bring the passion, share it with guests.
• Generate new guests. First‑time store visitors and online customers are both part of your outreach.
• Care about safety. Keep employees and guests safe in the workplace.
• Contribute ideas and help with store tasks such as cleaning, stock organization and process improvement.
• Be an advocate for the brand and connect with the local community.

Your ingredients:

• Core values:
  Friendliness, Respect, Ownership, Teamwork, Honesty, FROTH. Identify team members who share these values.

Perks:

• Discounts on coffee and tea
• Medical, Dental, Vision (as applicable)
• Pay range: $17.15–$19.65 hourly (based on minimum wage ordinances and experience)
• Observed holidays
• Sick pay
• Referral bonus program
• Flexible uniforms
• Retirement plan
• Life assistance program
• 24‑hour fitness discount
• Flexible schedule
• Fun environment
• Working Advantage discount program

Working conditions:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, repetitive motion, sitting.
• Medium work—exerting up to 50 pounds of force occasionally, or up to 30 pounds frequently, or up to 10 pounds constantly to move objects.
• Both environmental conditions: indoor and outdoor. Extreme cold (100°F) for extended periods.
• Noise: sufficient to require shouting to be heard above ambient levels.
• Hazards: proximity to moving mechanical parts, vehicles; requiring navigation of narrow aisles or passageways.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. We prohibit any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

We use eVerify to confirm U.S. Employment eligibility.