Sales Operations Manager

Sales Operations Manager

COMPENSATION: $75,000 annually ($100,000+ OTE)

LOCATION:

Scottsdale, AZ WORKPLACE SETTING:
Onsite

POSITION SUMMARY The Sales Operations Manager is responsible for building, optimizing, and scaling the operational infrastructure that enables the sales organization to perform at a high level. This role serves as the operational backbone for Wellness Advisors, Wellness Coordinators, Concierge, and Sales Leadership, ensuring teams have the systems, processes, data, and visibility needed to execute effectively and consistently. Combining strategic thinking with hands-on execution, the Sales Operations Manager works across the full sales journey to identify opportunities, solve operational challenges, and improve how the organization manages leads, pipeline, performance, and customer handoffs.

This role partners closely with Sales Leadership and cross-functional teams to turn data into action, strengthen operational discipline, and build scalable processes that support productivity, revenue growth, and an evolving sales organization.

ABOUT 10X HEALTH SYSTEM 10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.

OBJECTIVES

• Sales Performance Analytics & Reporting
• CRM & Sales Technology Administration
• Sales Process Optimization
• Forecasting, Planning & Sales Leadership Support
• Cross-Functional Project Management
• Sales Enablement, Training & Onboarding
• Quality Assurance & Operational Excellence
• Cross-Functional Collaboration

COMPETENCIES

• Advanced proficiency in Hub Spot CRM administration, including CRM customization, pipeline configuration, workflow automation, lead routing, and data governance
• Working knowledge of Salesforce administration and CRM best practices
• Deep understanding of sales analytics, dashboard development, forecasting, capacity modeling, and business intelligence
• Advanced proficiency in Excel and Google Sheets, including complex formulas, pivot tables, modeling, and data validation
• Knowledge of sales technology administration, telephony and dialer workflows, integrations, and user acceptance testing
• Experience with process mapping, SOP development, project management, revenue attribution, and compensation reporting
• Exceptional analytical and structured problem-solving skills with the ability to translate complex data and technical issues into clear business actions
• Sales, operational, and financial acumen with an understanding of the metrics that drive sales performance
• Excellent written and verbal communication skills, including the ability to effectively communicate with executive-level stakeholders
• Highly organized with the ability to manage multiple priorities and projects in a fast-paced, evolving environment
• Ability to influence without direct authority and drive accountability around decisions and timelines
• High attention to detail with a continuous improvement mindset and strong sense of ownership

EDUCATION & EXPERIENCE

• 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, CRM Administration, Sales Analytics, or a related function
• Experience supporting a high-growth, high-volume sales organization
• Demonstrated success improving sales processes, systems, reporting, and CRM adoption
• Experience leading cross-functional sales operations or technology initiatives from requirements through implementation and adoption
• Bachelor's degree in Business, Analytics, Information Systems, Marketing, Operations, or a related field, or equivalent professional experience
• Hub Spot Certification and/or Salesforce Administrator Certification preferred
• PMP, Lean Six Sigma, or comparable project or process improvement certification preferred
• Experience with Power BI, Tableau, Looker, or comparable analytics platforms preferred
• Experience in healthcare, wellness, direct-to-consumer, subscription, or high-volume phone-based sales organizations preferred

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk

COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System…