Analyst, Engineering

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10 days ago Requisition

Scottsdale, Arizona

• This role manages the telematics operations of the company with a strong focus on KPI management, data accuracy, and regional team coordination and communication. The position ensures accurate tracking of GPS / Telematics modules, maintains data integrity across Flexi Van and vendor systems, and collaborates closely with external partners to optimize system performance.

• Maintain the GPS install and Inventory sheets for up to date record keeping.
• Ensure the timely linking of GPS modules with vendor portals and Flexi Van systems.
• Monitor GPS activation and operational issues and coordinate with Field Operations and customers to resolve them.
• Track the health of Telematics devices across our fleet taking necessary corrective actions.
• Coordinate activities with Telematics vendors to ensure warranty and replacement obligations are being met.

• Maintain the accuracy of entries between vendors’ data and Flexi Van systems
• Perform routine data accuracy checks of vendor systems and Flexivan systems as needed.
• Follow up on discrepancies between systems

• Monitor all GPS hardware alerts from multiple sources and coordinate next step corrective actions.
• Investigate alerts and follow up with the necessary parties to get the tamper addressed
• Look for patterns in tampers and work with field operations to get repeat offenders addressed and determine reasons behind the tamper notifications.

• Monitor the group email address and respond to our customers and internal stakeholders.
• Ensure the all requests are addressed and feedback is given.

• Work with Flexi Van cross functional teams to increase the percentage of container/chassis marriage reporting.
• Leverage internal and available vendor systems to improve container/chassis marriage accuracy
• Look to develop new ways of improving efficiencies with the container capture

• Develop and maintain workflow and sop documentation of daily activities.
• Develop, maintain and distribute field facing documentation on proper installation, data entry, image capture and maintenance of telematics devices for field teams.

• Execute requests for geofence creation and adjustments
• Work with the BI team to identify new geofences / landmarks for creation, Telecom clarification or other requested information.
• Ensure accuracy across vendor and Flexi Van systems of landmarks and other Geo specific data.

• Create reports and dashboards as needed for telematics review and as requested
• Maintain KPIs and objectives as assigned by the Manager of Engineering.
• Support cost reduction efforts relating to telematics operations when dealing with MNR and other needed repairs
• Work with vendors to help shape telematics’ hardware and software for future projects.
• Participate in special projects as assigned by Manager of Engineering
• Other duties as assigned

• Job Specifications
• Minimum Education / Qualifications
• Bachelor’s Degree preferred
• Minimum Years of Relevant Experience
• 1-3 years of working experience in logistics, transportation, or supply chain
• Mandatory Technical Skills
• Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, Share Point
• Microsoft Excel – ability to create worksheets, charts/graphs, data tables, pivot tables
• PowerPoint – ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
• Other Preferred
  
  Skills:
• Prior working experience in GPS / Telematics technologies
• Prior working experience in Intermodal/Shipping domain
• Attributes
• Self-driven, self-motivated, takes initiative, a team player and meticulous
• Strong analytical and problem-solving skills
• Strong follow through and task ownership
• Rapidly adapt and respond to changes in environment and priorities
• Comfortable working with structured processes and defined workflows with a desire to continuously improve and refine.
• Ability to identify possible issues from data analysis or telematics activity and desire to drill down to understand and drive to a resolution.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship.