Victim Advocate Job Scottsdale area,Arizona USA,Social Work

Under general supervision from the FAC Director, provides direct assistance, counseling and supportive advocacy to crime victims, child witnesses and their non‑offending caregivers in cases of child physical and sexual abuse, child neglect, adult sexual assault, domestic violence and elder abuse. Assists clients with understanding and working with the judicial system. Provides support and assistance in obtaining related services that may be needed to ensure victims receive full benefits of the legal system for coping with issues of crime in their lives.

This job class is treated as FLSA‑Exempt and is subject to working non‑standard hours.

Essential Functions

Provides assistance to victims of crime, or witnesses to crime within the response systems of the SRPMIC, who may be children, elderly, or victims of other specific crimes. Shares appropriate information with victims and witnesses, or their families about the coordinated, multidisciplinary response, and the judicial system and applicable laws. Conducts interviews to gather information to assist victims in handling individual cases.

Serves as liaison between victims, prosecution and other service agencies.

Provides and assists in crisis assessment and intervention, risk assessment and possible safety planning and support for victims and non‑offending family members at all stages of involvement with the advocacy center. Escorts/transports victims to related appointments, including court proceedings and informs victims about their rights as a victim, where applicable. Coordinates necessary information handling to ensure victims and witnesses understand the judicial system and applicable laws.

Engages in follow‑up contact with victims after case disposition. Assists with interviews, investigations, and monitoring visits.

Assesses individual victim needs and cultural considerations for the victim and their non‑offending family members in acting as a resource for community service referrals. Coordinates efforts with victims and families to ensure continued safety, and provision of available services. Investigates and follows up on case referrals. Makes referrals to appropriate social service entities, or other services, as needed.

Provides documentation to formalize services available/provided and effectiveness/appropriateness of services. Maintains confidentiality of record‑keeping, and provides assistance to police department and court officers in tracking responses to victims and their families. Makes recommendations for improved or additional services.

Assists in developing community education and/or involvement activities to encourage community involvement and interest in victim‑related training and awareness campaigns. Assists in planning and coordinating community outreach activities. Provides in‑service training and exposure to various criminal justice and victim‑related matters. Maintains, schedules and reports on Victim Assistance projects which includes the SRPMIC Police Department, Social Services, judicial systems, and other prevention activities and programs within and outside the Community.

Works with all tribal and outside resource departments to improve services to victims. Diplomatically investigates and resolves complaints regarding response, quality and issues regarding services to victim and families. Recommends policies and procedures revisions as deemed necessary to improve integrated work environment.

Maintains data of victim demographics and service indicators on all cases referred to the FAC until the case is adjudicated and/or closed for services. Prepares and maintains statistical records on victims served and services provided and submits monthly statistical reports. Conducts research and prepares reports on community needs and resources specifically related to victim assistance needs. Maintains processes to ensure accuracy, timeliness, organization and professionalism of paperwork and documentation for files on victim assistance‑related material.

Makes presentations on research data as needed.

Attends and participates in staff development trainings and multidisciplinary meetings, and all appropriate trainings to enhance…