Application Engineer

AI Engineer (Generative AI & Agent Quality)

Pay Rate: $52.00 Per Hour Duration:
Contract through 12/31/2026 with possible extension

Location:

Remote Business

Hours:

8:00 AM – 5:00 PM local time, with some flexibility Interview Process

Two rounds of Zoom interviews (webcam required)

Potential for Extension or Conversion

There is potential for both extension and conversion. Candidates must reside near an Osaic hub location to be considered for conversion opportunities.

Position Summary

We are seeking an AI Engineer to help design, test, optimize, and support AI-powered agent experiences across customer and internal business workflows. This role combines prompt engineering, agent orchestration, quality assurance, evaluation framework development, and AI observability.

The ideal candidate is curious, analytical, and hands-on, with experience working with Large Language Models (LLMs), prompt design, testing methodologies, and modern software development practices. You will partner closely with product managers, software engineers, architects, and business stakeholders to improve agent behavior, reliability, accuracy, and user experience.

Key Responsibilities

Prompt Engineering & Agent Design

• Design, develop, and iterate on AI agent logic for business use cases.
• Create, test, and optimize prompts, system instructions, tools, and workflows to improve agent performance.
• Conduct prompt experiments and A/B testing to measure effectiveness.
• Analyze agent responses and refine prompting strategies for accuracy, consistency, groundedness, and user satisfaction.
• Document prompt patterns, reasoning frameworks, reusable templates, and agent design decisions.
• Collaborate with engineering teams to deploy prompt and agent updates through established SDLC processes.

AI Quality Assurance & Testing

• Design and execute comprehensive test plans covering AI agents, web applications, APIs, and backend services.
• Develop evaluation frameworks and scoring methodologies for AI output quality.
• Create test cases covering accuracy, hallucination detection, safety, tone/style adherence, instruction following, context retention, and response consistency.
• Perform regression testing for prompt and model changes.
• Track, prioritize, validate, and retest defects using Azure Dev Ops.

AI Evaluation & Observability

• Utilize Arize or similar observability platforms to monitor model and agent performance.
• Analyze user interactions and evaluation results to identify trends and improvement opportunities.
• Develop quality metrics and dashboards for accuracy, relevance, latency, user satisfaction, defect rates, and prompt performance.
• Investigate production issues and recommend prompt, workflow, or architectural improvements.

Software Engineering & Integration

• Support integration of AI capabilities into enterprise applications and workflows.
• Collaborate with developers to validate API integrations, retrieval pipelines, and agent workflows.
• Assist in CI/CD deployment and release validation activities using Azure Dev Ops.
• Create and maintain automated testing assets where appropriate.

Documentation & Collaboration

• Maintain documentation for prompts, evaluation methodologies, testing procedures, and agent configurations.
• Participate in sprint planning, backlog refinement, and Agile ceremonies.
• Communicate findings and recommendations to technical and non-technical stakeholders.
• Share best practices and lessons learned across the team.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field required.
• Minimum 4–5 years of relevant experience in software engineering, QA engineering, automation testing, business systems analysis, or related technical roles.
• 1+ years of hands-on experience with Generative AI, LLMs, prompt engineering, or conversational AI solutions.
• Experience working with Azure Dev Ops or similar Agile delivery platforms.
• Experience designing and executing structured test plans.
• Strong analytical and troubleshooting skills.
• Experience working with APIs and JSON data structures.
• Excellent written and verbal communication skills.

Top Skills Required