Senior Manager - Software Development Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Lead, mentor, and grow a high-performing engineering team focused on AI/ML and GenAI solution delivery.
• Set strategic technical direction for the AI Enablement team, advocating for engineering best practices, scalable architecture, and responsible AI development.
• Partner with business leaders and domain-specific IT teams to translate business requirements into actionable technical roadmaps and solutions.
• Oversee end-to-end delivery of multiple concurrent AI initiatives, from ideation through production deployment and adoption.
• Drive the design and development of AI/ML and GenAI solutions.
• Champion the use of low-code/no-code platforms (e.g., Microsoft Copilot Studio, Power Automate) and Claude Skills alongside traditional full-stack development to accelerate solution delivery.
• Establish and enforce Dev Ops, CI/CD, and data governance practices to ensure reliable, secure, and compliant delivery.
• Operate within a regulated enterprise environment, ensuring solutions align with formal architecture, security, privacy, audit, and enterprise governance standards.
• Act as a trusted advisor to business and IT partners on AI adoption strategy, use case evaluation, and solutioning.
• Build and maintain strong cross-functional relationships, fostering collaboration between engineering, business, and governance stakeholders.
• Report on program progress, risks, and value delivered to senior leadership.

• 8+ years of people management experience, including building, leading, and developing high-performing engineering teams.
• 5+ years of hands‑on software development experience in cloud and distributed environments using modern technology stacks.
• Demonstrated experience building AI/ML solutions, including exposure to GPT/Gemini/Claude LLM models, Vertex AI, RAG, GenAI, agentic AI workflows and orchestration.
• Proficiency in Python and full-stack development, including designing and building APIs.
• Hands‑on experience with cloud platforms (Azure, GCP) and container orchestration using Kubernetes.
• Experience working with vector databases in support of AI/ML and GenAI solutions.
• Experience with major cloud AI/ML platforms (e.g., Google Cloud Vertex AI, Azure OpenAI, AWS Bedrock).
• Strong proficiency in SQL, data analytics, and automation.
• Proven experience with Dev Ops practices and CI/CD pipelines.
• Excellent communication and interpersonal skills, with a demonstrated ability to engage effectively with business leaders and translate business requirements into actionable technical plans.
• Experience operating within a regulated enterprise environment, including familiarity with formal architecture, security, privacy, audit, and governance processes.
• Strong strategic thinking and program management skills, with the ability to manage multiple concurrent initiatives in a fast‑paced environment.

• Experience with in Finance or a similar regulated financial services function.
• Prior experience establishing or scaling an AI Enablement, AI Center of Excellence, or similar function.
• Experience with agentic AI frameworks and orchestration tools.
• Experience building and scaling low-code/no-code AI solutions (Copilot Studio agents, Power Automate flows, Claude Skills) as an enablement pattern for business and IT partners.
• Experience designing or…