AI Development Engineer

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

We are seeking a hands-on Staff AI Development Engineer to join a high-energy team driving AI transformation across our product platform. This role will be involved throughout the entire software development lifecycle, designing and building AI-powered capabilities that enable engineering teams to develop, deploy, and operate agentic AI applications at scale.

• 8+ years of software engineering experience with demonstrated full-stack ownership and delivery of scalable, production-grade applications.
• Proven experience designing, building, and operating agentic AI applications in production, including LLM-powered and agent-based solutions serving real users and workloads.
• Hands-on experience with Lang Graph and advanced agent orchestration patterns, including multi-step planning, sub-agent coordination, shared-state architectures, long-running workflows, human-in-the-loop processes, and debugging production agent systems.
• Strong software engineering expertise in Python, Java, and modern backend development, including designing and building scalable APIs and cloud-native services.
• Experience developing AI-powered user experiences, including Conversational AI, IVR systems, and generative UI applications.
• Demonstrated technical leadership through architecture and design reviews, mentoring engineers, resolving complex production issues, and building reusable platform capabilities leveraged across multiple engineering teams.

• Expertise in prompt engineering, LLM evaluation frameworks, AI observability, and LLM security best practices.
• Experience with LLM fine-tuning, model optimization, performance tuning, and evaluation methodologies to improve AI system quality and reliability.
• Proven ability to define and implement best practices for AI governance, reliability, operational excellence, and production readiness.
• Strong background in platform engineering, observability, and distributed systems, including monitoring, distributed tracing, troubleshooting, incident response, and operational support.
• Experience creating and maintaining architectural designs, technical design documents, runbooks, and technical briefs for complex engineering initiatives.
• Experience working within Agile and SAFe methodologies in large-scale enterprise environments.

• Bachelor's degree in Computer Science, Information Systems, Engineering, related field, or equivalent experience (High School diploma plus 4 years relevant work experience).

The typical pay range for this role is:

$ - $

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We…