Clerical Assistant ; LIHEAP - Indiana County Assistance Office

THE POSITION

Are you searching for seasonal employment where you make a difference in the lives of those in your community by providing needed assistance? The Department of Human Services (DHS), County Assistance Office (CAO) in Indiana County is welcoming a Seasonal Clerical Assistant 2 to join its team. If this opportunity sounds interesting and if you meet the minimum requirements, the DHS wants to hear from you, apply today!

As a Clerical Assistant 2 you will be assisting with the Low Income Home Energy Assistance Program (LIHEAP). This is a full‑time, seasonal position that typically runs for 6‑8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance. After receiving on the job training, you will perform a wide range of clerical duties, which will enhance staff members ability to provide quality services to the citizens of Pennsylvania.

You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail.

Job duties are carried out under the general supervision of a Clerical Supervisor. Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Non‑permanent, full‑time, seasonal employment, 37.5 hours per week.
• Seasonal employment runs from approximately October to April but employment may begin as early as September and last until June.
• Work hours are 8:30 AM to 5:00 PM, with a 1‑hour lunch.
• Travel and overtime as needed.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Indiana, PA.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.46 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency require men
  t. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Indiana County If no eligible candidates who live within Indiana County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application…