Office Manager

Our client, an outpatient behavioral health organization, is seeking a contract Office Manager to support a small, collaborative team. This fully onsite role is based in Bethlehem, PA and is ideal for a detail‑oriented administrative professional who enjoys balancing patient interaction with operational support in a fast‑paced healthcare environment.

• 1+ year of administrative experience in a healthcare or patient‑facing environment
• Experience with insurance verification and benefits processes
• Familiarity with EMR systems is a plus
• Strong customer service and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• Comfortable handling sensitive information with professionalism and discretion
• Proficient in Microsoft Office and general office systems

Serve as the front‑facing point of contact for patients, managing calls, inquiries, and intake coordination. Complete patient intakes (phone and in‑person), including scheduling assessments and follow‑ups. Verify insurance benefits and maintain accurate documentation in the EMR. Communicate financial responsibilities, collect copays, and assist with payment plans. Support the admissions process, ensuring all required documentation is completed. Maintain patient records, including ongoing benefit re‑verification.

Coordinate appointment reminders and follow up on missed visits. Assist with daily deposits and basic financial tracking. Provide administrative support to the Program Manager and clinical staff. Maintain office supplies and support overall office operations.

Full‑time, onsite contract role lasting at least three months. Monday through Friday, 8:00AM – 4:30PM in Bethlehem, PA. Pay: approximately $25per hour, depending on experience.

Beacon Hill offers a robust benefit package, including medical, dental, vision, and federal and state leave programs as required by applicable agency regulations for eligible employees.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Completion of the voluntary self‑identification form is optional and will not affect your opportunity for employment or the terms or conditions of your employment.

The form will be used solely for reporting purposes and will be kept separate from all other records.