Clerical Assistant ; LIHEAP - Westmoreland County Assistance Office

Clerical Assistant 2 – Westmoreland County Assistance Office

The Westmoreland County Assistance Office in the Department of Human Services seeks a Clerical Assistant 2 who will assist clients, handle applications, and keep program records organized.

Responsibilities:

• Client Greeting:
  Greet clients, gather information, and distribute the correct applications.
• Application Review:
  Check completed applications for accuracy and completeness.
• Document Handling:
  Copy client information, scan and attach applications, and shred outdated materials.
• Computer Processing:
  Use system tools to file clear, process applications, and route them to energy workers.
• Phone Support:
  Retrieve messages from the LIHEAP phone system and return calls to clients.
• Program Assistance:
  Perform tasks that support crisis program work, including faxing information to vendors.

• Full‑time, seasonal employment, 37.5 hours per week. Seasonal employment runs approximately 6‑8 months during fall and winter. Work hours are 8:30 AM to 5:00 PM, with a 1‑hour lunch. Travel and overtime as needed.
• Work Conditions:
  Assigned duties are performed in a controlled office environment. Employees may be reassigned to different work sites due to operational needs.
• Telework:
  This position may be eligible to telework part time. Details will be discussed during interview. Must have a securely configured high‑speed internet connection and work from an approved location inside PA. Telework is subject to change.
• Salary:
  New employees who are new to employment within Commonwealth of PA will begin at starting hourly rate of $18.83 (before taxes). (
  
  Note:
  
  actual salary may vary by level.)

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title) OR graduation from high school OR an equivalent combination of experience and training.
• Must meet PA residency requirements.
• Hiring preference will be given to candidates who live within Westmoreland County.
• You must be able to perform essential job functions.

• Conditional offer requires submission of criminal history reports.
• Must pass a background investigation.

Pennsylvania law provides employment preference for qualified veterans. Learn more about employment preferences for veterans .gov/agencies/employment/how-to-apply.html and click Veterans.

• 711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal‑employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or other categories protected under applicable federal or state law.

All diverse candidates are encouraged to apply.