Post Sale Agreement Coordinator

Working

Location:

Pennsylvania, Center Valley

Workplace Flexibility: Hybrid

Post Sale Agreement Coordinator – Role Overview

The Post Sale Agreement Coordinator will process post‑sale activities for non‑government customers by entering and processing agreements, subsequent changes, and invoicing. All transactions must be completed accurately and timely to meet expectations for both internal and external customers. The ideal candidate will possess excellent problem‑solving and multitasking skills to ensure smooth team operations.

• Communicate with internal stakeholders to ensure accurate and timely execution of agreement transactions related to Service Agreements.
• Prepare and distribute customer notifications related to agreements and updates/changes.
• Manage all customer documents for distribution and retention.
• Keep management informed of any significant events or concerns, assist in identifying and anticipating escalations.
• Collaborate with management to establish processes and drive continuous improvement.
• Analyze and reconcile billing discrepancies.
• Actively seek to resolve any concerns while adhering to company policies and standards of behavior.
• Contribute to the successful reporting of key performance indicators (e.g., processing stats, accuracy stats, backlog stats).
• Effectively multitask and prioritize work based on the needs of the business, sales force, customer, and departmental requirements/expectations.

Required:

• Minimum of 1–2 years of relevant experience.
• Basic knowledge and skill using Microsoft Excel (comfortable with formulas, formatting, sorting).
• Must be detail oriented and have strong organizational and analytical skills.
• Excellent written and verbal communication skills are essential.
• Proficient knowledge and skill in Microsoft applications (e.g., Teams, Word, PowerPoint).
• Ability to work independently, multitask and prioritize workload to meet demanding deadlines.
• Must be a team player, have strong interpersonal skills and the ability to collaborate with others.
• Effective communication, both verbally and written.
• Ability to perform basic math functions.

Preferred:

• Associate degree (bachelor’s preferred) in Business Administration or equivalent combination of education and experience.
• Experience with SAP, Salesforce and Business Objects is preferred.
• Prior experience with Contract Administration is a plus.

• Competitive salaries, annual bonus, and 401(k) with company match.
• 24/7 Employee Assistance Program.
• Free live and on‑demand Wellbeing Programs.
• Generous Paid Vacation and Sick Time.
• Paid Parental Leave and Adoption Assistance.
• 12 Paid Holidays.
• On‑site Child Daycare, Café, and Fitness Center.

• Work‑life integrated culture that supports an employee‑centric mindset.
• Offers onsite, hybrid and field work environments.
• Paid volunteering and charitable donation/match programs.
• Employee Resource Groups.
• Dedicated Training Resources and Learning & Development Programs.

Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact O If your disability impairs your ability to email, you may call our HR Compliance Manager at 1‑888‑Olympus (1‑888‑659‑6787).

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.