Accounting Services Representative - Collections

Overview

Lutron has an immediate opening for a role on the Accounting Services – Collections team at our Center Valley, PA office location. This position plays a key role in supporting Lutron’s profitability and sales growth. As a member of the Collections team, you will collaborate closely with customers as well as our global sales and service teams to help drive and achieve our annual sales and financial goals.

• Use your excellent written and verbal communication skills to work with customers to develop collaborative and trusted relationships while reconciling their account balance
  • This includes communicating with customers via phone and email daily to:
    • Resolve disputed receivables by working with both the customer and sales/service teams to facilitate and resolve customer-disputed charges
    • Facilitate timely payments
    • Utilize negotiation methods to achieve a goal that benefits both Lutron and the customer
• Work with the credit team to facilitate timely shipment of orders to our cash‑in‑advance customers by processing credit card payments
• Utilize your time management and independent worker skills to meet daily/weekly/monthly collection goals

• High School diploma or GED equivalent required, associate's degree preferred
• 1 – 3 years business experience, previous collections experience preferred
• Must be located within commutable distance of Center Valley, PA to accommodate in-office schedule

This role offers competitive compensation and benefits. Opportunities for growth and education are available.

Lutron Electronics is an Equal Opportunity – Aff… Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.