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Change Manager, Business

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Adept Consulting Services, Inc.
Full Time position
Listed on 2026-07-04
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

Adept Consulting Services is seeking a professional, organized, and personable Change Manager to support change management initiatives and ensure changes are communicated and executed effectively across the organization.

The ideal candidate is a strong leader who is comfortable facilitating meetings, collaborating with customers and stakeholders, and managing multiple priorities in a fast-paced environment. Experience using Service Now and strong communication skills are essential for success in this role.

Responsibilities
  • Lead and facilitate change management meetings.
  • Coordinate and manage change requests throughout the change lifecycle.
  • Collaborate with customers, stakeholders, and internal teams to ensure successful implementation of changes.
  • Communicate updates, timelines, and impacts clearly to all involved parties.
  • Track and maintain change documentation and reporting.
  • Utilize Service Now to manage and monitor change activities.
  • Prepare reports and documentation using Microsoft Office, with an emphasis on Excel.
  • Foster positive working relationships while ensuring established processes are followed.
Qualifications
  • Experience in Change Management, project coordination, or a similar role.
  • Experience using Service Now.
  • Strong leadership and organizational skills.
  • Excellent verbal and written communication skills.
  • Professional, personable, and customer-focused.
  • Ability to facilitate meetings and work effectively with diverse stakeholders.
  • Proficiency with Microsoft Office, particularly Excel.
  • Ability to manage multiple priorities while maintaining attention to detail.
Preferred Qualifications
  • Experience working in a customer-facing environment.
  • Experience coordinating projects, process improvements, or organizational changes.
  • Ability to build relationships across multiple teams and departments.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO
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