Partner Success Manager

Orgvue is an organizational design and planning software platform that empowers businesses to transform their workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure and the work people do, providing clarity of vision so organizations can build a more adaptable, higher-performing enterprise in a constantly changing world of work. The world’s largest and best-known enterprises and consulting firms use Orgvue to visualize and model current and future organizational states, enabling faster, more informed decision-making.

Orgvue is headquartered in the United Kingdom, with offices in the United States, Canada, Europe, and Australia.

As a Partner Success Manager, you will be responsible for helping our strategic partners maximize the value of their relationship with Orgvue and enabling an environment that leads to new business development opportunities. You must be able to manage relationships, manage risk and oversee cross‑functional activities in order to enable our partners to leverage Orgvue on their projects and to expand the volume of Orgvue projects delivered over time.

You will advise and work directly with leaders, superusers and their teams in executing joint plans and priorities which may include go‑to‑market plans, custom Orgvue technical solution development, project delivery and user enablement activities. You will be a driving force behind our partners in maturing their internal Orgvue capabilities on their most strategic programs of work with leading companies around the world.

You will also serve as a key connector to our Product team to suggest improvements that will make Orgvue an even better product and to our Sales team to expand Orgvue’s footprint with direct customers via our partner channel.

When not working directly with partners you will be working with other team members on projects to help build and scale service offerings for our partner community.

• You’re excited by the prospect of joining a rapidly growing international company.
• You’re interested in problem solving with our customers in the Org Design and Transformation space.
• You want to make a fundamental difference to some of the largest organizations and household names.
• You love wearing multiple hats, working in a fast‑paced environment, and taking on difficult challenges.
• You enjoy working across a variety of stakeholders (both internal and external).
• You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.

Manage all aspects of day‑to‑day joint plans with our strategic partners, including:

• Orienting our strategic partners to our support model and creating the program infrastructure required to ramp up and support ongoing usage of Orgvue within our partners’ consulting businesses.
• Establishing and mobilizing critical routines and feedback channels to manage our strategic relationship – e.g., COE development, enablement routines, Product feedback forums, etc.
• Oversee the setup of partner‑specific Orgvue tenants to be used for training, demos and/or storage of custom solutions.

• Co‑create and oversee a training and enablement plan to help partners build capability on the Orgvue platform and prepare for project delivery.
• Deliver agreed training to partner teams.
• Manage and execute core deliverables to the Partnership; for example:
• Tailoring standard Orgvue enablement or sales content to fit specific alliance objectives or use cases.
• Setting up a community of practice within a partner environment.

• Support Partner Sales in defining and managing joint plans across three key dimensions: go to market, product development, project delivery and enablement.
• Work with Partner Sales to establish goals and milestones for individual partners within region.
• Support day‑to‑day operational activities with the partner, including plan management and Orgvue tenant management across active projects.
• Collaborate with internal stakeholders and extended team members that are needed to support aspects of the joint plan (e.g. Marketing, Legal, Product, Technical…