Program Manager Warrendale, PA

Lab
37 Robotics
, is a technology company focused on the development and deployment of robots designed specifically for direct‑to‑customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting‑edge products that meet the evolving needs of our clients.

Drive cross‑functional execution for Lab
37's robot, software, manufacturing, operations, pilot, and deployment initiatives. This role is responsible for turning product and business priorities into credible plans, clear milestones, launch readiness, and measurable learning from pilots and the field. You will work across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance to keep complex programs moving with clarity, accountability, and appropriate rigor.

• Drive cross‑functional programs: Own execution for assigned robot, software, pilot, deployment, manufacturing, or operational programs from planning through launch and post‑launch iteration.
• Translate priorities into plans: Convert product and business goals into actionable program plans with clear owners, milestones, dependencies, risks, decision points, and success criteria.
• Maintain roadmap visibility: Contribute to the org‑wide roadmap by keeping timelines, work streams, risks, blockers, and dependencies current across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance.
• Manage program cadence: Run effective working sessions, program reviews, launch readiness reviews, pilot reviews, escalation reviews, and post‑mortems that produce clear decisions, owners, and follow‑through.
• Drive launch readiness: Coordinate the work required to ensure new robot capabilities, software releases, pilots, and deployments are ready across product requirements, engineering readiness, operational readiness, support readiness, deployment planning, and success metrics.
• Support pilot operations: Help plan and manage internal and external customer pilots, including pilot scope, operating cadence, metric reporting, issue tracking, customer/internal feedback, engineering follow‑through, and post‑pilot recommendations.
• Coordinate technical dependencies: Partner with Hardware Engineering, Software Engineering, Manufacturing, and Operations to manage integration risks, hardware/software dependencies, V&V inputs, reliability improvements, release readiness, and field issues.
• Support technical escalation and field feedback loops: Ensure pilot, field, support, and development‑system issues are captured, classified, routed, escalated, resolved, and reviewed; help translate recurring patterns into product and engineering priorities.
• Build lightweight operating systems: Improve how teams plan, communicate, track readiness, measure progress, and learn from the field without creating unnecessary process or duplicative reporting.
• Communicate clearly: Synthesize complex technical and operational issues into concise updates, risk summaries, decision documents, and leadership communications.

• 3+ years of experience in program management, technical program management, product operations, engineering program management, product management, operations, or a related cross‑functional execution role.
• Experience driving complex cross‑functional programs involving hardware, software, manufacturing, operations, deployment, support, or fielded technical systems.
• Strong technical fluency; able to understand engineering dependencies, hardware/software integration risk, release constraints, reliability issues, and technical trade‑offs.
• Demonstrated ability to bring structure to ambiguous programs without slowing teams down or adding unnecessary bureaucracy.
• Strong execution discipline; able to define owners, milestones, dependencies, risks, decisions, and follow‑through in fast‑moving environments.
• Strong analytical mindset; comfortable using telemetry, operational data, support trends, product metrics, and pilot results to assess program health…