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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Customer Experience Specialist: Satisfaction & Ops Liaison

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Mini Melts USA, LLC
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
A leading customer service company located in Pennsylvania is seeking a Customer Relations Expert to enhance customer satisfaction metrics. This role involves managing customer issues, analyzing performance trends, and optimizing the customer service system using tools like Zendesk. Ideal candidates will have a strong customer relations background, proficiency with CRM systems, and excellent problem-solving skills. The company offers a competitive salary of $90,000 annually along with professional growth opportunities in a dynamic work environment.
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