Education Tech Customer Success Consultant
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-05-21
Listing for:
Cengage
Full Time
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Cengage is seeking a dedicated Customer Success Manager to act as the main point of contact for customers, building enduring relationships while achieving revenue targets. The ideal candidate will have a Bachelor's degree and 5+ years of experience in a sales or customer success role.
This role requires strong analytical skills, excellent communication, and the ability to manage multiple customer needs. Compensation ranges from $67,000.00 to $87,100.00 USD, with travel requirements of 20-30%.
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