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Member Experience Lead — Elevate Gym Service

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Dormont Manufacturing Co seeks a Member Experience Manager to deliver exceptional member service and support gym operations. You will be responsible for addressing member concerns and complaints while enhancing the overall member experience.

The ideal candidate has experience in customer service or leadership within the fitness industry, alongside strong organizational and communication skills. Benefits include competitive pay, free memberships, and professional development opportunities.

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