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Customer Success Mgr./ CSM

Member Experience Specialist

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Retrofitness, LLC
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading fitness company in Pennsylvania seeks a Member Experience Associate to be the face of the club and enhance member engagement. In this role, you will greet and check in members, assist with membership sales, and resolve customer issues. The ideal candidate will show passion for helping others, boast strong communication skills, and excel n a fast-paced environment with opportunities for growth and a supportive team atmosphere.
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