Seasonal Customer Service Representative - Natural Falls State Park

Job Posting Title Seasonal Customer Service Representative - Natural Falls State Park Agency
566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Natural Falls State Park Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)
January 01, 2099

Full/Part-Time Part time

Job Type Seasonal (Fixed Term) (Seasonal)
Compensation This position pays $12.00 per hour

Job Description Basic Purpose Under general direction of the Park Manager, the Front Office Customer Service Representative uses the reservation system to make/edit/cancel reservations, check-in/check-out guests, collects campsite and parking fees, assists with cleaning office area, assists with stocking resale merchandised and monthly inventory, and provides information about park facilities, local amenities, and upcoming activities in the area.

Typical Functions Helps guests with campsite reservations and assist guests with parking fees.

Responsible for collecting fees and processing credit cards in the office.

Provide Park information to guests.

Performs other duties as assigned when necessary.

Minimum Qualifications Knowledge of basic arithmetic and money handling.

Must be able to learn the reservation system and operate it under little to no supervision.

Must be at least 16 years of age.

Must possess a valid Driver’s License.

Must be comfortable working with smart phones/technology.

Must possess customer service skills and ability to communicate with a variety of people.

Special Requirements Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

All candidates tentatively selected for this position will be subject to a background check.

Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

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