Client Services Specialist - Billing & Support
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-06-04
Listing for:
Direct Energy Business
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Direct Energy Business is looking for a Client Services Representative to serve as the initial contact for service-related issues. The role involves analyzing customer inquiries and providing timely resolutions while maintaining productivity goals.
Key responsibilities include interacting with customers, preparing reports, and supporting contract renewals. Candidates should have strong analytical skills and be adaptable in a fast-paced environment. A Bachelor’s degree is preferred, along with experience in customer service or the energy industry.
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