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Customer Service Rep HelpDesk/Support

Senior Customer Service & Solutions Specialist

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Lutron Electronics
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading innovative manufacturer is seeking a Senior Customer Service Specialist to support homeowners and dealers through product guidance and order coordination. This position involves direct interaction with customers to resolve issues and educate them about smart home technology, specifically within the Serena and Caséta products. Candidates should have at least 2 years of customer service experience and an Associate's or Bachelor's degree.

The role offers competitive benefits and career growth opportunities within a dynamic and technology-driven organization.
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Position Requirements
10+ Years work experience
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