Host, Customer Service​/HelpDesk

Latest job information from Osteria for the position of Host in Philadelphia
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• Responsible for greeting incoming and departing guests.
• Answers incoming calls to the restaurant and provides appropriate service.
• Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
• Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
• Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure steps of service are met at all times.
• Creates memorable experience to build repeat business.
• Performs other duties as assigned.

The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

• Prior knowledge/use of Resypreferred.
• Minimum one (1) to two (2) years prior experience in client‑facing role.
• Strengths must include multi‑tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.
• Exceptional hospitality/guest relations.

• Company: Osteria
• Position: Host
• Work Location: Philadelphia
• Country: US