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Vision Care Customer Service Rep – Members & Providers

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Versant Health, Inc.
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22041 - 24796 USD Yearly USD 22041.00 24796.00 YEAR
Job Description & How to Apply Below
Position: Vision Care Customer Service Rep I – Help Members & Providers

Versant Health, Inc. is seeking a Customer Service Representative I to respond to member and provider inquiries and ensure timely fulfillment of requests.

You will act as a liaison with internal and external partners to provide an exceptional customer experience. Typical responsibilities include handling calls with courtesy, using proprietary systems, and meeting performance metrics while maintaining HIPAA compliance and confidentiality.

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