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Impactful Complaints Resolution Specialist
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-07-24
Listing for:
Post Office Ltd
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Post Office Ltd in Chesterfield is seeking a Complaint Advisor to manage customer and postmaster complaints through to resolution, taking ownership and conducting detailed investigations. You will communicate clearly with stakeholders at all levels and build trust in Post Office by handling concerns efficiently.
This role offers hybrid working and a comprehensive benefits package. Experience in handling complex escalations and adherence to procedures is valued, with opportunities for development
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