Senior Customer Success Manager | Healthcare SaaS Strategy
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-08-11
Listing for:
HHAeXchange
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
HHAeXchange is seeking a Senior Customer Success Manager to support clients in Pennsylvania or New Jersey. You will act as the primary contact from implementation through live operation, guiding best practices for leveraging our SaaS platform and expanding services with clients.
The role emphasizes retention and growth of customer relationships, metrics-driven success, and cross-functional collaboration with product and sales. Travel to client sites and events is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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