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Client Experience Representative

Job in Scranton, Lackawanna County, Pennsylvania, 18501, USA
Listing for: Robert Half
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Job Description & How to Apply Below

Client Experience Representative

Make every customer interaction count.

A successful organization is searching for a Client Experience Representative who thrives on creating positive customer relationships and delivering best-in-class service.

Responsibilities:

  • Handle inbound customer inquiries
  • Research and resolve customer concerns
  • Maintain accurate account information
  • Collaborate with internal departments
  • Ensure timely follow-up and communication
  • Support customer retention initiatives
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