More jobs:
Customer Advocacy Specialist — Escalations & Resolution
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-09-04
Listing for:
Affirm
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Affirm is a remote-first company reinventing credit to offer honest, friendly terms. The Customer Advocacy Associate II on the CAR team investigates complex complaints, identifies root causes, and coordinates remediation with cross-functional partners to improve products and processes.
You will learn consumer finance policies and servicing processes, delivering fair outcomes and learning from each escalation to reduce risk and enhance customer trust.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×