More jobs:
Customer Success Consultant, Scholarly Analytics
Job in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-09-05
Listing for:
Clarivate Analytics
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Clarivate is seeking a Customer Success Consultant to support the Eastern territory for the US academic market, focusing on Web of Science, Journal Citation Reports, and InCites. The role emphasizes building strong customer relationships and needs-based solutions.
You will work in a global Customer Success team, collaborating with Sales and Product to maximize adoption, retention, and growth while supporting renewals and post-sales activities.
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