Customer Service - Order Department

Customer Service - Order Department

Pay: $15.50 Monday – Friday | 8 AM – 4:30 PM

Location:

Dunmore, PA

• Answer telephone calls and provide helpful support to our customers.
• Enter orders into the various order management systems
• Account maintenance, such as account setup, account updates, address changes, etc.
• Participate in discussions regarding improving National Book's operating procedures.
• Will to take on additional assignment during slower times
• Other tasks as assigned

• Always convey professionalism and courteousness, especially during stressful encounters
• Excellent written and verbal communication skills
• Detail oriented and highly organized
• Good PC skills, including experience with Word, Excel, and Outlook
• Good problem-solving skills
• Knowledge of Logistics PRO, AS/400, navigating websites, and using email
• Drug screening and Background Screening

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #IND
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