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Field Service Engineer

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Wabtec
Full Time position
Listed on 2026-07-14
Job specializations:
  • Engineering
    Field/Service Technician, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 62100 - 85300 USD Yearly USD 62100.00 85300.00 YEAR
Job Description & How to Apply Below

Who will you be working with?

Bloom Engineering, a Wabtec Company, improves the environmental sustainability and performance of industrial heating applications, with a strong focus on the aluminum and steel industries. Headquartered in Pittsburgh, USA, since 1934, Bloom Engineering serves a global customer base through subsidiaries in Germany, India, and China.

Leveraging deep expertise in furnace and heating applications, Bloom Engineering helps customers reduce CO₂ and NOₓ emissions, transition to sustainable fuel sources, increase production capacity, improve temperature uniformity, reduce fuel consumption, and enhance operating flexibility—delivering meaningful competitive advantage.

How will you make a difference?

Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the United States. As a customer-facing representative, this role serves as onsite technical support for the commissioning, troubleshooting, and maintenance of industrial combustion and heating systems. This position requires a hands‑on professional capable of independent problem‑solving, technical analysis, and strong customer interaction in industrial environments.

What do we want to know about you?

Required Qualifications

  • Associate degree in engineering technology or applied sciences from an ABET‑accredited program
  • Bachelor’s degree preferred, specifically in engineering (Mechanical, Electrical, Mechatronics, Chemical, or an equivalent technical discipline)
  • For candidates with less than 4 years of applicable experience, reasonable proximity to the Pittsburgh headquarters is required to support onboarding and initial training
  • Fluency in English
  • Able to write reports in English to summarize findings and work completed
  • OSHA 10‑Hour and NFPA 70E safety training (or ability to obtain)
  • Valid driver’s license
  • Valid passport or ability to obtain a passport
  • Willingness and ability to travel up to 80% of the time (90+% of this travel will be in the US)

Desired Characteristics

  • Previous field experience with industrial combustion systems, burners, furnaces, or other heat‑processing equipment
  • Working knowledge of mechanical and electrical systems
  • Ability to calibrate, use, and analyze data from mechanical and electrical instruments
  • Ability to read and interpret technical manuals, mechanical drawings, and electrical schematics
  • Familiarity with PID control systems and instrumentation
  • Experience following and troubleshooting PLC ladder logic
  • Strong troubleshooting and problem‑solving skills
  • Proficiency in communicating in Spanish
  • Excellent communication and customer service skills
  • Proficiency with Microsoft Office applications
  • Ability to work independently and adapt to changing field conditions
  • Strong desire to learn and grow within a technical field service environment

What will your typical day look like?

  • Commission, troubleshoot, maintain, and optimize new, existing, and retrofitted industrial combustion systems across the United States and occasionally internationally
  • Investigate system‑wide issues and perform root cause analysis on failed equipment
  • Review, adjust, and support PID loop programming in single‑ and multi‑loop control systems
  • Utilize electronic test equipment, including multimeters, pressure/flow transmitters, and combustion analyzers, to interpret system performance
  • Interface directly with plant operators, engineers, maintenance teams, and management
  • Provide recommendations to improve system performance, reliability, efficiency, and safety
  • Collaborate closely with U.S.

    -based sales, engineering, project management, and other service team members to resolve technical challenges and support ongoing projects
  • Prepare detailed service reports, timesheets, and technical documentation following each field assignment
  • Ensure strict compliance with Bloom Engineering safety standards, customer site requirements, and applicable local safety regulations

Commercial & Customer Support Responsibilities

  • Support Bloom Engineering’s commercial efforts by:
    • Identifying, within Bloom Engineering’s customer base, when spare parts are needed
    • Gathering detailed technical information on customer heating applications to support corporate…
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