Real Estate Servicing Advisor

Responsibilities

• research and error corrections
• various modifications to mortgages
• posting settlement checks
• follow up on insurance loss funds held for repairs and unfinished work
• processing payoffs
• rate changes on adjustable rate mortgages
• private mortgage insurance processing and waiver requests
• requests for release of collateral
• quality assurance checks on both system and personal output
• establish real estate secured loans
• issue checks
• properly secure/collateralize real estate loans
• make payments to real estate loans
• set up and maintain escrow accounts
• understand and troubleshoot escrow analysis and pay off and satisfy real estate loans
• communicate with the membership verbally and in writing
• handle member inquiries and provide assistance over the phone
• process incoming insurance-related mail
• review and disburse Real Estate Equity (REE) and Home Equity Line of Credit (HELOC) loans
• generate payoff letters for members and third parties
• set up and remove escrow accounts (including Escrow/PMI waivers)
• gather and process insurance claims related to real estate
• other duties as assigned

• High School (Required)