Non-Production Billing Manager

Financial Governance & Leadership

• Serve as the site owner for non‑production billing governance, standards, and controls.
• Drive billing discipline, accountability, and standard ways of working across project management, procurement, and site leadership teams.
• Act as authority for service line billing processes, ensuring alignment with finance policies and global processes.
• Influence cross‑functional teams without direct authority through leadership, data, and governance structure.
• Identify, escalate, and mitigate risks related to revenue leakage, delayed billing, and financial non‑compliance.

• Own end‑to‑end non‑production billing processes including Salesforce integration with JDE setup, execution, and invoicing.
• Execute processes to enter all newly awarded quotes into JDE, creating unique lines for each awarded service.
• Manage and track all open service frameworks to understand current status, readiness for invoicing, and timeline to closure.
• Actively manage all non‑production billing due dates in JDE to ensure timely revenue capture and collection.
• Facilitate timely production billing within three (3) days of completion to ensure disciplined cycle billing.

• Manage commercial billing forecasts and partner with site leadership on projected non‑production revenues.
• Develop forecasting models, reporting tools, and dashboards to provide management visibility and financial transparency.
• Analyze billing trends, backlog, delays, cycle times, and revenue leakage patterns.
• Translate financial and operational data into actionable insights for site leadership and finance leadership.
• Support forecasting accuracy improvements through data governance and analytics.
• Develop KPI frameworks and performance metrics for non‑production billing activities.

• Lead cross‑functional alignment with site leadership, project management, finance, procurement, and operational teams.
• Reconcile third‑party invoices with site teams and ensure accurate JDE entry and client billing.
• Establish and deliver training on standardized non‑production billing processes and governance.
• Coordinate CB and CS number setup for new clients and services.

• Knowledge of and adherence to all PCI, cGMP, and cGCP policies, procedures, and regulations.
• Attendance to work is an essential function of this position.
• Position may require overtime and/or weekend work.
• Performs additional duties as assigned by Manager/Supervisor.

• Strong foundation in accounting principles, financial controls, and revenue processes.
• Financial acumen with strong analytical and trend‑analysis capability.
• Project accounting background desired.
• Ability to interpret data and communicate financial insights to non‑finance stakeholders.
• Leadership presence with the ability to influence without direct authority.
• Strong business acumen with operational understanding.
• Governance‑oriented mindset with focus on controls, discipline, and standardization.

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• Experience in finance operations, billing operations, or financial governance.
• ERP experience (JDE preferred or equivalent).
• Experience working cross‑functionally with Finance, Project Management, and Operations.
• Demonstrated leadership in process governance.

• Stationary Position:
  From ½ to ¾ of the day.
• Move, Traverse:
  From ½ to ¾ of the day.
• Operate, activate, use, prepare, inspect, or place:
  Up to ¼ of the day.
• Install, place, adjust, apply, measure, use, or signal:
  None.
• Ascend/Descend or Work Atop:
  None.
• Position self (to) or Move (about or to):
  None.
• Communicate or exchange information:
  From ½ to ¾ of the day.
• Detect, distinguish, or determine:
  Up to ¼ of the day.
• On an average day, the individual can expect to move and/or transport up to 25 pounds less than ¼ of the day.

• Required:
  
  Bachelor’s Degree in a related field and/or 3–5 years related experience and/or training.
• College Level Mathematical Skills.
• Intermediate Computer
  
  Skills:
  
  Ability to perform more complex computer…