Director of Personal Care & Resident Services

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Overview

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The Director of Personal Care & Resident Services is responsible for strategic leadership, program development and implementation, and overall management of the Personal Care services, within the community in accordance with regulatory guidelines. Will perform other duties as required.

• Works with finance and interdisciplinary team to develop and implement a comprehensive annual budget that assures the sound fiscal operation of the department with effective controls on expenditure and revenue for the department.
• Develops appropriate staffing levels and ratios for Personal Care services.
• Participates with interdisciplinary employees in program development,implementation and regular review of Personal Care and Resident Services.
• Develops and maintains standards of practice for clinical excellence, resident safety, resident satisfaction, and staff engagement.
• Provides on-going timely communication with resident and or responsible party to promote continuity of care.
• Collaborate with resident or responsible party to ensure resident is receiving the appropriate services or level of care; this includes assisting resident with transition to appropriate level of care/services.
• Ensures that direct care staff meet the residents' ADLs/IADLs and clinical needs. This includes compliance with the regulatory guidelines and WEL policies and procedures.
• Completes and submits required reports, including responses to Department of Human Services audits and reviews, promptly.
• Keeps current of best practices and prospective changes within the Personal Care/Assisted Living industry.
• Review, maintain and ensure compliance and accuracy of resident records.
• Ensure community orientation is provided to new residents and residents' responsible party. Assist with understanding of resident contract.
• Review Personal Care policies and procedures annually and ensure compliance with regulatory changes.
• Ensure WEL processes reflect Personal Care policy requirements.

• Works with finance and interdisciplinary team to develop and implement a comprehensive annual budget that assures the sound fiscal operation of the department with effective controls on expenditure and revenue for the department.
• Develops appropriate staffing levels and ratios for Personal Care services.
• Participates with interdisciplinary employees in program development,implementation and regular review of Personal Care and Resident Services.
• Develops and maintains standards of practice for clinical excellence, resident safety, resident satisfaction, and staff engagement.
• Provides on-going timely communication with resident and or responsible party to promote continuity of care.
• Collaborate with resident or responsible party to ensure resident is receiving the appropriate services or level of care; this includes assisting resident with transition to appropriate level of care/services.
• Ensures that direct care staff meet the residents' ADLs/IADLs and clinical needs. This includes compliance with the regulatory guidelines and WEL policies and procedures.
• Completes and submits required reports, including responses to Department of Human Services audits and reviews, promptly.
• Keeps current of best practices and prospective changes within the Personal Care/Assisted Living industry.
• Review, maintain and ensure compliance and accuracy of resident records.
• Ensure community orientation is provided to new residents and residents' responsible party. Assist with understanding of resident contract.
• Review Personal Care policies and…