Medical Receptionist

Description

Up to 40 Hours. Light Travel to Hatboro Collegeville, and Trappe locations

$1000 Sign On Bonus

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech‑savvy professional looking to make a real difference in patient care? We are an established multi‑specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.

• Be the patient's first point of contact:
  Greet patients warmly, manage check‑ins/check‑outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination:
  Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization:
  Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy:
  Collect co‑pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy:
  Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team collaboration:
  Work seamlessly with providers, clinical and administrative staff, and external partners.

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast‑paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

• Must be able to travel to multiple locations (if applicable).
• Ability to handle a high‑volume practice.
• This position is in person.

We Care:
We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate:
We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate:
Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.