Patient Access Specialist - PART-TIME

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end-to-end revenue cycle solutions and a comprehensive suite of point solutions to clients across the country.

We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.

The position is an onsite role at Tower – St. Christopher’s Hospital for Children in Philadelphia, PA. This position offers hourly pay between $17.00 - $18.15 based on experience.

• Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
• Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Adhere to policies and provide excellent customer service with appropriate compassion.
• Hold accountable for point of service goals as assigned.
• Use quality auditing and reporting systems to ensure accounts are corrected, conduct audits, and provide statistical data to Patient Access leadership.
• Pre-register patient accounts prior to patient visits, including inbound/outbound calling to obtain demographic, insurance, and other patient information, and manage patient financial liabilities including collections and payment plans.
• Explain general consent for treatment forms, obtain signatures, distribute patient education documents and consent forms for services.
• Review eligibility responses, select applicable insurance plan code, enter benefit data to support POS and billing processes for clean claim rate.
• Accurately screen medical necessity using ABN software to inform Medicare patients of potential non-payment and distribute ABN as appropriate, documenting other required forms.

• 1+ years of customer service experience.
• High School Diploma or GED required.
• CRCR certification required within 9 months of hire (company paid).

• Associate Benefits – comprehensive package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well‑being programs.
• Bonus incentives.
• Paid certifications.
• Tuition reimbursement.
• Career advancement opportunities.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location, knowledge, skills, relevant experience, education, licensure, internal equity, and time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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