Pharmacy Technician II

Job Details

Cencora has managed and staffed the Reading Hospital Ambulatory Pharmacy inside of the 700 bed Reading Hospital since 2017 and has expanded services to 6 locations over the years. We foster a culture where career development and training play a key role as our staff gain experience in many aspects of ambulatory and specialty pharmacy. We currently employ pharmacists in both clinical and ambulatory settings with a support staff of technicians in various roles.

We are excited to welcome new team members to continue to grow our team and kickstart new careers. We started with 2 pharmacists and 4 technicians and have since expanded into a much larger operation with services at multiple pharmacy locations such as: meds-to-beds employee prescriptions pharmacy navigators embedded in clinics Specialty Pharmacy Mail Order Pharmacy A Pharmacy Technician in our organization is a positive, charismatic, team-oriented individual with a dedication to customer service and patient care.

Someone who can manage competing priorities, is technology savvy, and has strong communication skills would be a good fit for this role. The pharmacy is a 24/7 operation. Shifts are typically 8 to 10 hours and will be scheduled in the 7a-9p time frames. Rotating weekends and holidays. Full time, 40 hours per week. Occasional shifts at other Reading Hospital Retail Pharmacy locations.

• Responsible for creating a patient profile in the pharmacy information system.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists.
• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares the medication for pharmacist review and verification.
• Prepares inventory reports for pharmacist review to purchase.
• Submits, receives, and places inventory in stock.
• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
• Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
• Assists Pharmacist by providing required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
• Supply and monitor ambulatory dispensing robotic technology.
• Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.
• Performs related duties as assigned.

• Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred.
• Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
• State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
• PA Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required. For further information, please consult the state board of Pharmacy.

• Ability to communicate effectively both orally and in writing
• Ability to work quickly and accurately under time and volume constraints
• Strong interpersonal skills
• Ability to resolve…