Specialist Crisis Intervention ACT

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The Crisis Intervention Specialist will work with an inter-disciplinary treatment team providing intensive, community-based crisis support services to consumers with developmental disabilities and co-occurring mental illness. This individual will provide therapeutic interventions to IDD individuals at risk of or actively in crisis, train their caregivers and staff, and advocate for their needs.

• Collaborates with LIDDA to identify individuals at-risk of or actively in crisis.
• Completes in-depth biopsychosocial assessments for all consumers served to understand crisis behaviors and determine their needs.
• Creates crisis intervention plans outlining therapeutic interventions and supports needed by the consumer.
• Implements crisis intervention plans with the consumer, their caregivers, and support team members.
• Provides crisis support services (community-based intervention and training) to assigned caseload to support with stabilization and crisis prevention.
• Provides active crisis management services as need.
• Assists individuals and/or caregivers served in identifying and advocating for additional services and supports.
• Collaborates with LIDDA to connect individuals served with appropriate services and supports.
• Ensures planned services and supports are implemented and appropriately documented.
• Documents interactions and progress of consumers served thoroughly.
• Attends and documents all team meetings pertaining to their care.
• Provides consultation services for internal departments, schools, hospitals, criminal justice systems, external agencies, and day habilitation/vocational workshops as requested.
• Provides on-call crisis support per rotation schedule.
• Performs other duties as assigned.

• Conduct job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Self-motivated and able to work independently.
• Strong organizational and time management skills.
• Ability to communicate and collaborate with a variety of individuals, teams, and systems.
• Ability to record data neatly, coherently, accurately, timely, and…