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Front Office Leader: Guest Experience & Team

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Pyramid Global Hospitality
Full Time position
Listed on 2026-07-24
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Front Office Leader: Guest Experience & Team Growth

Pyramid Global Hospitality seeks a Front Office Manager for our Pennsylvania property. You will lead the front desk and guest services, mentor the Front Desk Agents, Bell Staff, and Concierge, and ensure exceptional service to every guest.

You will drive training, coordinate with maintenance and housekeeping, and support the team personally and professionally to WOW guests at every interaction.

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