HR Coordinator

The ideal HR Coordinator for Bear Creek is a customer focused administrator who will create and maintain strong relationships across the resort with team members, managers and applicants to promote the Bear Creek culture and to ensure compliance and efficiency relating to HR functions. The HR Coordinator will be the primary contact for applicants and new hires as they transition through the hiring process and onboard to the Bear Creek team.

The ideal candidate will have strong customer service, administrative, time management, and organizational skills. This position will be an important member of the HR team providing support to our team members and managers and reinforcing the Bear Creek culture.

• Provide support to applicants and team members with HRIS, Recruiting sites, and timekeeping system
• Process applicants through hiring and onboarding systems
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Coordinate drug tests, process background checks and coordinate child abuse clearance processes for new hires and team members as necessary
• Support organization and execution of team engagement activities and events
• Complete employment verification and unemployment requests
• Advise team members and leadership on Human Resources procedures, guidelines, programs and policies
• Maintain company organizational chart, team member directory and communication boards

• Deliver an exceptional guest experience by greeting all guests promptly, responding to requests in a courteous and timely manner, and reporting unresolved guest concerns to a manager or supervisor
• Maintain a working knowledge of hotel services, amenities, and local attractions to assist guests
• Work collaboratively with team members to provide an outstanding guest experience and support departmental goals
• Understand and follow emergency procedures and respond appropriately when necessary
• Immediately report accidents, injuries, property damage, safety hazards, or other incidents to a manager or supervisor
• Assist with additional tasks, projects, and responsibilities assigned by manager or supervisor
• Comply with Bear Creek and Southern Management's policies and procedures and support Southern Management's Mission, Vision and Values

• 1-2 years administration experience preferred
• 0-2 years Human Resources experience preferred
• High School Diploma or equivalent required. Associate or bachelor's degree in relevant field, or equivalent experience preferred
• Availability: 1 evening a week for orientation as needed, one weekend day during beginning of winter season

• Excellent interpersonal and customer service skills
• Ability to multi-task
• Strong administrative skills with a high degree of accuracy
• Ability to interpret and consistently enforce procedures, guidelines, and policies
• Ability to maintain strict confidentiality when dealing with payroll/salaries, protected personal information and all human resources issues
• Knowledge of federal, and state employment laws preferred
• Excellent written and verbal communication skills
• Compute basic arithmetic and mathematical calculations
• Organized and detail oriented
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
• Technical knowledgeable and competency in necessary systems and software:
• Microsoft Office required (intermediate level using Excel and Word)
• Experience working with ADP Workforce Now and ADP Recruitment Manager preferred, or ability to quickly learn new programs

• Alternate Sit/Stand or Walk at Will
• Communicating Verbally
• Fine Manipulation
• Hearing Requirements
  • One-on-one (in person)
  • Group or conference (in person)
  • Telephone
• Keyboarding

• Noise Intensity Level

• Health, Dental and Vision insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Generous paid time off program with paid holidays, bereavement, funeral and jury duty
• Continuing education
• Additional optional coverage:
  Short Term Disability, Long Term Disability, Long Term Care for an additional cost at a reduced rate

Benefit eligibility is dependent on team member status. All benefits are subject to change or cancellation at any time.

• Skiing and snowboarding
• Free rentals*
• Free snow tubing*
• Referral Bonus Program
• Discounted tickets for Bear Creek events and activities
• Discounts on items from the Hotel gift shop and Slopeside Sports retail store
• Discounts at the Spa
• Discounts at our Restaurants*
• One Employee Benefit Pass to ski and snowboarding at a reduced price
• Discount programs with outside companies

* Some restrictions apply based on availability and season.

EEO is the Law