Project Lead, U.S. Commercial S-HANA - Vaccines

Position: Project Lead, U.S. Commercial S-4 HANA - Vaccines
* Develop an internal network that can provide key commercial support and maintain Com Ops relations with global solution and incident management teams.
* Identify system & process efficiencies for business, lead new requirements and development with global compliance, enablement & process owner teams.  Lead Key User testing for business readiness, train Key Users & Leads on new functionality.
* Work with business leaders and Key Users to prioritize and execute Com Ops incident processes, system change requests, and system enhancements.
* Drive global development and solution teams to implement timely corrective systems and process actions within agreed-upon SLAs to ensure uninterrupted commercial business.
* Ensure strict adherence and provide end-to-end oversight of SAP S/4 HANA commercial functions, achieving 100% compliance with regulatory and internal standards.
* As a key contributor between the business and solution teams, identify cutting-edge system and process enhancements that streamline operations, elevate business performance, drive revenue, and maximize business efficiencies.
* Promote high-impact system strategies that improve upon customer and user experience, increase system automation while decreasing external support, and improve efficiency and task completion times for department processes.
* Develop deep expertise in the commercial vaccines business, processes, and systems to strengthen strategic decision-making and operational excellence.
* Scan external environments, biologics, and S/4 HANA users for innovations and process excellence.  Identify and integrate AI capabilities into solution delivery.
* Co-develop and manage a Com Ops User Access Management process.  Maintain Com Ops iShift User compliance, initiate global and local SAP training, provide system access, and manage user changes.
* Provide status updates through biweekly/monthly touchpoints with local business department leaders and Key Users across Customer Service, Trade, Vax Serve, Reverse Logistics, Distribution, Customer Master Data, and Operations for system issues, fixes, and long-term business solutions.
* Initiate and lead war room meetings for S/4 vaccine crisis management.  Work with the AMS crisis team to identify and engage with key business users and department leaders to quickly mitigate business risk and/or disruption of the U.S. vaccines business.
* Lead daily/weekly scrum calls with business partners, AMS, and solution members to drive on-time solution delivery.
* Proactively engage with global solution/AMS leadership when project timelines are in jeopardy of being missed and work through an agreed-upon contingency plan that supports commercial business needs.  Collaborate with the business members on contingencies.
* Manage and own the timely engagement of a global, multi-functional, Flu Enablement Team to swiftly resolve system barriers impacting the distribution of the U.S. influenza vaccine.
* Partner with and conduct routine communication with Digital Delivery and Ecom teams for S/4-connected systems.  Communicate and proactively engage with connected system teams during a S/4 crisis.
* Strategic thinking and project management
* Leading teams and communication skills
* Problem-solving and decision-making
* Change management
* Stakeholder engagement
* Risk management
* BS/BA required, preferably in Life Sciences, Technology, or Management and
* 5+ years of relevant commercial vaccine or pharmaceutical experience
* 10+ years SAP commercial experience, including S/4 HANA experience
* Formal or informal project management experience with the ability to lead and influence without authority
* Emotional intelligence and aptitude to work with multi-cultural teams in a highly matrixed environment
* Prior experience overseeing post-test communications to business partners and commercial leaders
* Aptitude and interest in learning and optimizing technical/ITS systems
* Travel requirements:
Up to 20% domestic travel may be required
* Bring the miracles of science to life alongside a supportive, future-focused team.
* Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
* Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
* Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
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