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Technical Product Support Analyst – AV​/Networking Expert

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Black Box
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading tech support provider in Pennsylvania is seeking a customer-focused individual for a technical support role. The ideal candidate will have 2+ years of technical support experience, exceptional bilingual communication skills, and a solid understanding of networking and AV systems. Responsibilities include providing first-level support through various channels, prioritizing incidents, and ensuring effective resolution of customer inquiries. If you're organized and service-oriented, apply today!
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