Information Technology Generalist

THE POSITION

Calling all IT professionals! The Office of Administration, Enterprise Technology Services Office is on the lookout for an Information Technology Generalist 2 interested in building strong technical expertise while making a real impact across the organization. This position is responsible for ensuring equipment stays updated, secure, and ready to support daily operations, while also helping users solve problems. Apply now to become part of a team that keeps statewide technology moving!

As an Information Technology Generalist 2, you will help maintain information technology equipment and systems across various sites while supporting users and technology teams. You will play a key role in keeping devices, networks, and software up-to-date and functioning properly.

• Equipment Relocation:
  Move, reinstall, and coordinate services for information technology hardware across locations
• User Coordination:
  Schedule repair work and communicate service needs with site contacts
• Construction Support:
  Serve as the IT point of contact for new building projects and coordinate with stakeholders
• Technology Implementation:
  Research and implement new technology initiatives to support organizational needs
• Cabling Work:
  Run, terminate, and test category cabling for network connectivity
• System Maintenance:
  Install, update, and maintain hardware, software, and operating systems while troubleshooting issues
• Process Compliance:
  Ensure proper use and management of ITIL processes in daily work
• Activity Reporting:
  Manage and document all work activities and progress

• Full‑time employment
• Work hours are 7:00 AM to 3:00 PM, Monday–Friday, with a 30‑minute lunch
• Telework:
  Not available
• Salary:
  Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin at the starting annual salary of $67,736.00 (before taxes)

• One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title)
• Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services
• Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate’s degree in any information technology field
• A bachelor’s degree in any information technology field
• An equivalent combination of experience and training
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines
• You must be able to perform essential job functions

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements
• A conditional offer of employment may be contingent upon successful completion of a Pennsylvania State Police background check

• Pennsylvania law (51 Pa.
  
  C. S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs
• To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans

• 711 (hearing and speech disabilities or other individuals)

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.