Senior Product Manager, Wireless

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting‑edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace.

Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on‑site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

We are seeking a Senior Product Manager to drive execution of high‑impact initiatives across wireless customer and agent experiences, including billing, new plan & feature introductions, sales flow enhancements, and account management. These experiences support millions of interactions across digital and assisted channels.

This role sits at the intersection of business priorities, customer needs, and complex platform dependencies. You will translate strategic goals into scalable, channel‑agnostic product requirements that enable multiple downstream product teams to deliver consistent and high‑quality experiences.

While this role is primarily execution‑focused, it requires strong product judgment. You will use discovery insights, data, and customer understanding to influence prioritization, shape solution direction, and drive alignment across stakeholders in a large enterprise environment.

This is a senior individual contributor role with meaningful visibility to leadership and opportunities to contribute to modernization of core wireless product platforms & experiences. It is based in our downtown Philadelphia Comcast Technology Center.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

• Lead execution of complex, cross‑functional product initiatives across customer and agent‑facing experiences
• Translate business objectives into clear, scalable product requirements that support multiple teams and platforms
• Drive discovery efforts, including user research, data analysis, and competitive insights, to inform prioritization and solution design
• Partner with stakeholders to influence roadmap priorities and ensure alignment across business, UX, engineering, and analytics teams
• Define success metrics, monitor product performance, and identify opportunities and risks to improve business outcomes
• Make data‑driven prioritization decisions and manage trade‑offs across customer needs, business goals, and technical constraints
• Drive alignment and momentum across cross‑functional teams without direct authority
• Navigate platform dependencies, integrations, and release constraints to deliver scalable, high‑quality outcomes
• Evaluate product performance, feasibility, and capability gaps to inform prioritization and ensure alignment with business objectives and market needs
• Recommend product, process, and experience improvements by anticipating business challenges, risks, and emerging opportunities
• Consistent exercise of independent judgment and discretion in matters of significance
• Other duties and responsibilities as assigned

• Improve clarity, trust, and usability in complex customer experiences
• Scale product capabilities across multiple channels and backend systems
• Deliver customer experience improvements while navigating legacy platforms and technical constraints
• Balance near‑term delivery goals with long‑term platform modernization efforts
• Align diverse stakeholder priorities in a large, matrixed organization

• Proven experience executing…